When I try to import the images from my phone on my computer, the app instantly freezes and crashes. With the new windows update came a whole host of problems with the Photos app. Related: Transfer iPhone photos to Mac without Photos app."I have an iPhone 8 and I tend to take a lot of screenshots. Hopefully, these fixes should helped you to resolve the issue! Make sure that the screen is turned on and ensure it is not locked.
Make sure the phone is NOT in Battery Saving mode. 
Make sure that the Photos app is open on the iPhone, and remains open throughout the process. Identify the pictures you need first, give priority to these pictures and import them. So the good workaround for this is importing pictures in small batches. And when you import a lot of pictures, you may not be able to figure out which specific pictures are causing this problem. This is because your images may be having different file formats, along with higher size as iPhone may capture them in highest resolution. It has been seen that if you import a lot of pictures at once, it may result into something went wrong error. Install the latest updates available to your iPhone. Similarly, you can tap on settings app on iPhone and then tap on Software update. You can go to Microsoft Store app and update Photos app.Īdditionally, you can check for updates on your Windows operating system and make sure you have latest updates installed. Make sure you are using the latest version of Photos app on Windows 11/10 operating system. Make sure you have Full control permissions for SYSTEM, your account and administrators group. On the property sheet, switch to Security tab. In the left pane, right click on Pictures library and select Properties. Then under Transfer to Mac or PC, choose Keep Originals.įIX 2 – Check Windows Pictures Library Permission. Fix: Something went wrong with iPhone photo import to Windows 11/10 FIX 1 – Check iPhone Photo Settings However, you can buy HEVC video codec pack and extension from Microsoft Store but it is paid, not free. Because this format is not supported on Windows natively. In many cases, the root cause is HEIC format of your iPhone photos. So sometimes you may get this error due to incompatibility among Windows software and iOS software. If you are unable to follow this process and have received Something went wrong with iPhone photo import, here’s how to fix it. Then open the Photos app on Windows 11/10, click on Import > From a USB device. Make sure your iPhone is unlocked while you start importing your pictures. For this, you have to simply plug-in your iPhone to your Windows device using USB cable. If you are looking forward to import iPhone photos to Windows 11, you can easily do this via iTunes or directly using the Photos app.
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